Gasgoo Munich-Nissan (China) Investment issued a fraud alert on Nov. 7, warning owners to watch for scammers sending phishing texts disguised as vehicle recalls.
The company said fraudsters have been impersonating Nissan China and regulatory authorities, texting owners with fake recall notices and forged documents. The messages carry unofficial links and QR codes that, once clicked, prompt victims to enter personal ID, bank card, and vehicle details. Nissan China stressed that neither the texts nor the documents are legitimate recall notices.
Image credit: Nissan China
Nissan China emphasized that official recalls will never ask owners to transfer money, make payments, or hand over sensitive details like bank card numbers or SMS verification codes. Anyone receiving a recall notice should verify it through the State Administration for Market Regulation’s defect recall center, an authorized Nissan dealer, or official customer service channels. The company urged owners to avoid clicking unfamiliar links or scanning unknown QR codes to protect against data breaches and financial loss.
Nissan China said it reserves the right to take legal action against the scammers and urged owners to report any suspicious messages directly to the automaker.
Phishing scams that exploit an automaker’s name erode hard-earned consumer trust. By quickly setting the record straight and issuing fraud alerts, brands can contain the reputational fallout and limit the damage to their public image.
