Home / Interview & Commentary / News detail

TNS: Dream, adjusted

TNS From Gasgoo.com| July 18 , 2014 11:25 BJT

TNS: Dream, adjusted

Brazil’s overwhelmed road networks mean that the dream of owning a car no longer features open highways and smooth, stress-free commutes. But new forms of aspiration mean the car still has a central role to play in navigating the urban mobility crisis.

World Cups and Olympic Games are occasions to showcase your country’s achievements. However, for the latest host of these two major sporting events, they could instead spotlight a growing national crisis. Unlike its football team, Brazil doesn’t have the ability to move people about fluidly and effectively and its people have little hope that things will get better anytime soon.

Mobility sits near the top of every agenda. The government has been spurred into action after a quarter of a century of under-investment. Local administrations have declared some of Brazil’s World Cup match days national holidays and have implemented special traffic rules in order to ease the pressure on road networks. Meanwhile, harassed commuters remain desperately stressed after battling the daily traffic in major cities like Sao Paolo.

For all of them there is one inescapable reality: Brazil’s poorly maintained roads, highly limited public transport and unequal town planning have been overwhelmed by a rapidly urbanising population. Its cities have ground to a halt.

A turning point for mobility – but in which direction?

The two years between the World Cup and the Rio Olympic Games must mark a turning point for mobility in Brazil, but it’s far from certain which solutions will shape the country’s future. Efforts are under way to extend the skinny metro systems that have been dwarfed by Brazilian cities’ growth; there is strong hope that a network of dedicated bike paths could encircle Rio by 2016; and innovative initiatives such as Rio’s Colombia-inspired cable car and Curitiba’s Bus Rapid Transit are already in development. However for the many years while such infrastructure improvements remain work in progress, Brazilians will be left to develop their own means of beating the mobility gridlock (example of the classical ‘carona’ as well as the success of new mobile applications to improve traffic flow or find a taxi, a bus etc.).. And the longer a decent public transportation system takes to emerge, the more embedded these solutions will become as the preferred means of getting around.

Still in the driving seat

At a time when travel by road is increasingly frustrating, it might seem strange that these solutions remain focused on cars and car ownership. However, owning a car remains an aspiration for the vast majority of urban Brazilians. This is in part down to the symbolism of what a car represents; in part due to the lack of viable alternatives; and in part a result of the inherent versatility of automobiles.

A dream of consumption

The car remains a dream of consumption for Brazilians, whether they can afford to fulfill that dream or not. It symbolises status, individuality and freedom. Despite the clogged roads into and out of cities on weekends, the ability to drive into the country provides an important sense of escape from urban living – as shown by the current popularity of compact SUVs.

Yet just as important in Brazil’s current mobility state is the fact that a private vehicle represents sacred personal space among turbulent city streets; it’s a space where climate can be controlled through air conditioning, personal music can be played, phone calls can be made in private and work can be done, even when one’s arrival at the office is delayed. Brazilian streets can be unsafe; crime is a constant worry, and the environment of the car provides a sanctuary from this as well.

Stalled alternatives

Brazilians are encouraged to dream of car ownership because it is all too easy to discount the alternatives. There has been an increase in the number of people cycling to work, and bike rental schemes have launched in the country’s main capitals. However, the number of pedal-powered commuters remains small overall, the roads with their spectacular potholes make cycling undeniably dangerous, and true acceleration in take-up is likely to depend upon improved cycling infrastructure. Metro systems are too limited in reach to provide a viable alternative for many – although there is an increasing trend towards multi-modal transport, with Brazilians driving or cycling to the subway.

Buses offer no real advantage over cars since they must share the same roads – and the same traffic jams, with less comfort. Planes, used frequently for business travel between cities, are simply too expensive to provide a competitive alternative to the car for longer private journeys.

Adapting to a life in traffic

If they are to maintain their position at the heart of mobility in Brazil, car-makers must be as innovative as the app-wielding drivers and ‘Carona’ car sharers driving their vehicles. They must respond to the deep motivations that draw people to cars, whilst acknowledging that the reality of using them will be far from the dream of cruising down open highways. At a time when their cars are as likely to be stationary in traffic as they are to be moving, the in-car experience becomes hugely significant to the decision whether to buy a new vehicle or not. Air-conditioning, sound systems, seamless integration with apps and mobile devices, USB chargers and wi-fi: these are no longer premium features and options; they will be increasingly essential to making the experience of car ownership add up for the vast majority of auto buyers.

In that context, opportunities to innovate and develop new services, applications and products are huge. Government plans for infrastructure developments are key to help Brazil drawing a new Mobility panorama. However, all other mobility players, among which car makers, energy and IT companies, etc. have a role to play and should bring their contribution. The most efficient proposals will no doubt come from joint thinking across all players to put forward holistic and integrated solutions.

About TNS China

TNS China is the leading custom market research agency in China. With around 500 employees and more than 200 researchers across 5 offices in China, we deliver actionable insights and research-based business advice to our clients so that they can make more effective business decisions. We are committed to helping local leading companies win in both China and global markets and multi-national companies be successful in China.
For more information please visit www.tns-global.com.cn.

About TNS

TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management, based on long-established expertise and market-leading solutions. With a presence in over 80 countries, TNS has more conversations with the world’s consumers than anyone else and understands individual human behaviours and attitudes across every cultural, economic and political region of the world.
TNS is part of Kantar, one of the world's largest insight, information and consultancy groups.
Please visit www.tnsglobal.com for more information.

About Kantar

Kantar is one of the world's largest insight, information and consultancy groups. By uniting the diverse talents of its 13 specialist companies, the group aims to become the pre-eminent provider of compelling and inspirational insights for the global business community. Its 28,500 employees work across 100 countries and across the whole spectrum of research and consultancy disciplines, enabling the group to offer clients business insights at each and every point of the consumer cycle. The group’s services are employed by over half of the Fortune Top 500 companies.
For further information, please visit us at www.kantar.com.

About the author

Isabelle Rio-Lopes

Automotive Director – TNS Brazil

e: isabelle.rio-lopes@tnsglobal.com

t: + 55 11 3066 6476

Isabelle is responsible for developing automotive business in Brazil and providing new and existing clients with insights and recommendations.

She has extensive experience in a variety of automotive research areas, having worked with global automotive clients for over 15 years.

Isabelle is located in Sao Paulo where she heads up a team of automotive researchers. Before relocating from Paris to Brazil in 2011, she headed up the Brand & Communications automotive team at TNS Sofres, France.

Isabelle holds a degree in Politics and International Relations at University of La Sorbonne in Paris. She speaks fluent French, English, Portuguese and Spanish.

Gasgoo not only offers timely news and profound insight about China auto industry, but also help with business connection and expansion for suppliers and purchasers via multiple channels and methods. Buyer service:buyer-support@gasgoo.comSeller Service:seller-support@gasgoo.com

All Rights Reserved. Do not reproduce, copy and use the editorial content without permission. Contact us: autonews@gasgoo.com